Privacy (POPIA)

What we do with your information, in plain English. Last updated 3 November 2026.

What we collect

• Your name and email address when you order or contact us.
• Order details: what you bought and when.
• If you use Fimneo CRM, the leads and bookings you save there.

Why we collect it

• To process your order and deliver your files.
• To answer you when you contact us.
• To keep the site working and secure.

Who we share it with

• Our payment processor, to take payment. Card details go to them directly; we never see or store your card number.
• Our domain and hosting partners, only when you buy a domain or hosting.
• Service providers that run this site (hosting and email), under contracts that protect your data.

We do not sell your information to anyone.

Cookies and storage

This site keeps your cart in your own browser's local storage. We do not run advertising trackers.

Your rights

Under the Protection of Personal Information Act (POPIA) you may ask us what we hold about you, ask us to correct or delete it, and object to how we use it. Email [email protected] and we will help. You can also complain to the Information Regulator (South Africa) at inforegulator.org.za.

Security and retention

We keep order records as long as the law requires and delete what we no longer need. Access is limited to the people who run Fimneo.

Changes

If this policy changes we update the date at the top.